Bug 64101 - FILESAVE docx crashes LO
Summary: FILESAVE docx crashes LO
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.0.2.2 release
Hardware: All Windows (All)
: medium major
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2013-05-01 09:23 UTC by Daniel
Modified: 2013-05-01 15:35 UTC (History)
1 user (show)

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Description Daniel 2013-05-01 09:23:12 UTC 
Saving as Microsoft Word 2007/2010 xml (.docx)(*.docx) imminently crashes LO after confirming the saving format.
Comment 1 Jorendc 2013-05-01 10:03:47 UTC 
Thanks for reporting

I can not reproduce this behavior using Linux Mint 14 x64 with LibreOffice 4.0.3.1.

1) does it crash always/with every document you try to save as that file type?
2) does a user profile reset resolve this behavior (guide: https://wiki.documentfoundation.org/UserProfile#Resetting_the_user_profile)

Kind regards,
Joren
Comment 2 Daniel 2013-05-01 15:30:15 UTC 
Hi Joren, 

yes it crashed always after the save. But it looks like the profile reset did work (at least for now). But i will continue to watch out, if the problem reappears. 

So thanks for the advice. I will set the bug for now as unconfirmed.

Kind regards,

Daniel
Comment 3 Jorendc 2013-05-01 15:35:09 UTC 
(In reply to comment #2)
> Hi Joren, 
> 
> yes it crashed always after the save. But it looks like the profile reset
> did work (at least for now). But i will continue to watch out, if the
> problem reappears. 

Thanks for your feedback. This was definitely an user profile problem then.

> So thanks for the advice. I will set the bug for now as unconfirmed.

I'm going to mark it as RESOLVED WORKSFORME due the fact it works for you right now. Please feel free to REOPEN if the problem reappears.

Kind regards,
Joren