Bug 69673 - [ivb lvds] Screen distortion on Samsung NP270E5V-K01PL with Intel(R) Ivybridge Mobile (GT2)
Summary: [ivb lvds] Screen distortion on Samsung NP270E5V-K01PL with Intel(R) Ivybridg...
Status: CLOSED NOTABUG
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: XOrg git
Hardware: x86-64 (AMD64) Linux (All)
: medium major
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-09-22 11:38 UTC by Krzysztof Pawlik
Modified: 2017-07-06 17:39 UTC (History)
2 users (show)

See Also:
i915 platform:
i915 features:


Attachments
Screen distortion -- horizontal line (JPEG photo) (826.00 KB, image/jpeg)
2013-09-22 11:41 UTC, Krzysztof Pawlik
no flags Details
dmesg (57.85 KB, text/plain)
2013-09-22 11:41 UTC, Krzysztof Pawlik
no flags Details
Xorg log (33.09 KB, text/plain)
2013-09-22 11:41 UTC, Krzysztof Pawlik
no flags Details
dmesg with drm.debug=0xe added (133.65 KB, text/plain)
2013-09-22 12:04 UTC, Krzysztof Pawlik
no flags Details
disable lvds clock gating for high res displays (1.26 KB, text/plain)
2013-10-01 20:44 UTC, Jesse Barnes
no flags Details

Description Krzysztof Pawlik 2013-09-22 11:38:22 UTC
On Samsung NP270E5V-K01PL laptop there was a horizontal line across the screen that was occasionally visible, since few hours the line is almost permanent and changes only the colour (either light or dark). I'm attaching photo of the distortion, will attach Xorg log and dmesg.

This looks like bug 64332 (which is resolved), but I'm using newer software versions and the bug is still there.
Comment 1 Krzysztof Pawlik 2013-09-22 11:41:14 UTC
Created attachment 86310 [details]
Screen distortion -- horizontal line (JPEG photo)
Comment 2 Krzysztof Pawlik 2013-09-22 11:41:29 UTC
Created attachment 86311 [details]
dmesg
Comment 3 Krzysztof Pawlik 2013-09-22 11:41:43 UTC
Created attachment 86312 [details]
Xorg log
Comment 4 Daniel Vetter 2013-09-22 11:54:24 UTC
Can you please boot with drm.debug=0xe added to your kernel cmdline and attach the complete dmesg?
Comment 5 Krzysztof Pawlik 2013-09-22 12:04:41 UTC
Created attachment 86313 [details]
dmesg with drm.debug=0xe added
Comment 6 Paulo Zanoni 2013-09-23 16:41:40 UTC
What exactly do you mean by "occasionally visible"? Does it appear only after a specific event? Do you know any reliable way to make it appear/disappear? If you press ctrl+alt+f1, does it go away?
Comment 7 Krzysztof Pawlik 2013-09-23 17:54:01 UTC
It was appearing randomly -- it was visible for few seconds, then went away for few more and so on. Since yesterday it's permanently there. On tty1 Fedora has X running, switching to tty2 does not make the line go away (and it looks like due to intelfb it does not switch resolution). Using xrandr to switch resolutions:

xrand --output LVDS1 --mode 640x480

and

xrandr --output LVDS1 --auto

does not make the line go away. After last testing with xrandr the line changed colour from white to black, after few seconds it went to white again.
Comment 8 Krzysztof Pawlik 2013-09-23 17:57:42 UTC
One more observation: if the screen content is mostly light colour the line becomes light too, if I display an image with all black the line slowly (~5 seconds) goes to dark, almost black colour.
Comment 9 Chris Wilson 2013-09-30 18:04:17 UTC
I am pretty sure this a failing LVDS panel. I notice my old eeepc 700 has developed the same symptom - and it shows irrespective of what is driving the panel (i.e. it is apparent during BIOS posting as well).
Comment 10 Krzysztof Pawlik 2013-10-01 17:59:47 UTC
I've checked and the line is also visible in BIOS settings.
Comment 11 Daniel Vetter 2013-10-01 19:34:42 UTC
If the bios also shows it then I think we can safely presume that this is a hw issue.
Comment 12 Daniel Vetter 2013-10-01 20:34:31 UTC
Actually we might have a patch for you to test:

https://patchwork.kernel.org/patch/2972111/
Comment 13 Jesse Barnes 2013-10-01 20:44:44 UTC
Created attachment 86936 [details]
disable lvds clock gating for high res displays

Care to try this patch?
Comment 14 Krzysztof Pawlik 2013-10-02 17:22:13 UTC
(In reply to comment #13)
> Created attachment 86936 [details]
> disable lvds clock gating for high res displays
> 
> Care to try this patch?

Sure! I'm building custom kernel, will report back with results. Thanks!
Comment 15 Krzysztof Pawlik 2013-10-02 18:59:38 UTC
I've rebooted the machine with custom kernel with attached patch, the distortion is still present. Does it require something more?
Comment 16 Daniel Vetter 2013-10-02 21:07:17 UTC
Nope, was worth a shot, but this really looks like a broken panel.


Use of freedesktop.org services, including Bugzilla, is subject to our Code of Conduct. How we collect and use information is described in our Privacy Policy.