Bug 71268 - FILEOPEN libreoffice 4.1.3 crash when opening even a small ms word .doc-file
Summary: FILEOPEN libreoffice 4.1.3 crash when opening even a small ms word .doc-file
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.1.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: regression
Depends on:
Blocks:
 
Reported: 2013-11-05 14:09 UTC by Per
Modified: 2013-11-22 15:52 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
short ms word .doc that crashes writer 4.1.3 but not 4.1.2 under win 7 64bit (15.00 KB, application/msword)
2013-11-05 14:09 UTC, Per
Details

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Description Per 2013-11-05 14:09:25 UTC
Created attachment 88697 [details]
short ms word .doc that crashes writer 4.1.3 but not 4.1.2 under win 7 64bit

When I try to open .doc file created and used without problems by previous versions (lo writer 4.1.2 and earlier), the new 4.1.3 relead version crashes with message:

loading component library failed: file:///C:/Program%20Files%20(x86)/LibreOffice%204/program/../program/vbaswobjlo.dll.

I use a Swedish MS Windows 7 SP1, 64-bit and the "missing" dll resides under:


C:\Program Files (x86)\LibreOffice 4\program


This dll actually exists in what looks like the correct position
C:\Program Files (x86)\LibreOffice 4\program\..\program\vbaswobjlo.dll

The format of the .doc-file is MS Word/Office-2000

Writer is able to create and save this .doc format, but when I try to read the same file I just created using writer 4.1.3, I get the same crash and error message as when trying older files. 
Best
Per
Comment 1 Thomas van der Meulen [retired] 2013-11-05 14:49:21 UTC
Thank you for your bug report, I CAN'T reproduce this bug running 
Version: 4.1.3.2
Build ID: 70feb7d99726f064edab4605a8ab840c50ec57a
OS: Mac osx 10.9.

I will test this bug on Windows 7.
Comment 2 Per 2013-11-05 18:27:55 UTC
I have tested with an empty .doc-file (no chars entered, just save as .doc) - same result.
Same files in .odt-format works fine.
/Per
Comment 3 Jorendc 2013-11-05 18:49:17 UTC
Hi Per,

Like Thomas I fail to reproduce, tested using Windows 7 with LibreOffice 4.1.3.

It might help to reset your user profile. Close down all libreoffice dialogs
On a windows 7 it is located: <username>\%appdata%\libreoffice\4\user

Just renaming the map '4' to '4old' is enough. Then restart LibreOffice and try again.

(PS: appdata is a hidden folder, you have to make these hidden folder visible in the map-options)

For detailed information about user profiles: https://wiki.documentfoundation.org/UserProfile

Did this solve your issue?

Kind regards,
Joren
Comment 4 Per 2013-11-05 21:35:43 UTC
Thanks for your efforts! - But it didn't solve the issue. I will uninstall and reinstall to see if that helps. I will get back later tonight w a report.
Best
Per 
PS I tried to test 4.1.3 on my opensuse 12.3 but that was just too unstable (expected as it was factory stuff...)
Comment 5 Per 2013-11-05 23:48:04 UTC
A _complete_ re-install solved the problem.
One thing I noticed _this_ time was that the install process may collide with w7 indexing (never happened before - and I've been using oo and lo since 1.0... 
I had to turn indexing off in order for the install to complete - but that was OK, I got fair notice ;-)
Best Per
Comment 6 Jorendc 2013-11-06 10:03:17 UTC
(In reply to comment #5)
> A _complete_ re-install solved the problem.
Good to hear :)!

> One thing I noticed _this_ time was that the install process may collide
> with w7 indexing (never happened before - and I've been using oo and lo
> since 1.0... 
I don't use windows that much, but I never saw that collision too :).

> I had to turn indexing off in order for the install to complete - but that
> was OK, I got fair notice ;-)
I'll try to be alert for more problems related to this topic. Thanks for your feedback!

Lets mark this bug as RESOLVED WORKSFORME.

Kind regards,
Joren