Bug 78696 - FILEOPEN: freezes when opening large docx file
Summary: FILEOPEN: freezes when opening large docx file
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
4.2.4.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2014-05-14 11:15 UTC by Meredith
Modified: 2014-05-15 12:06 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Meredith 2014-05-14 11:15:02 UTC
Problem description: I was trying to open my thesis, which is about 168 pages, or 71,000 words long, including footnotes. While libreoffice will open other docx files with no problem (the largest I tried successfully was about 15,000 words), it cannot open my thesis. It freezes, and even given a large amount of times (around 20 min) will not open the file. Upgrading to the latest version of Libreoffice did not fix this problem

Steps to reproduce:
1. create a large (168 pages or 71,000 words) docx file
2. attempt to open
3. fail to open

Current behavior: freezes, must be shut down

Expected behavior: opens file without problems

              
Operating System: Windows 7
Version: 4.2.4.2 release
Comment 1 Jacques Guilleron 2014-05-14 17:17:07 UTC
hello Meredith,

If there is no issue to do that, can you join the document itself, so we can see what is going wrong?

Thank you,

Jacques
Comment 2 Meredith 2014-05-15 09:44:30 UTC
Never mind, I found a solution to the problem. With no other applications
running, Libreoffice will open the file eventually (takes around 10
minutes).  Thanks for you help.


On Wed, May 14, 2014 at 6:17 PM, <bugzilla-daemon@freedesktop.org> wrote:

>   *Comment # 1 <https://bugs.freedesktop.org/show_bug.cgi?id=78696#c1> on
> bug 78696 <https://bugs.freedesktop.org/show_bug.cgi?id=78696> from Jacques
> Guilleron <guilleron29@aol.com> *
>
> hello Meredith,
>
> If there is no issue to do that, can you join the document itself, so we can
> see what is going wrong?
>
> Thank you,
>
> Jacques
>
>  ------------------------------
> You are receiving this mail because:
>
>    - You reported the bug.
>
>
Comment 3 Jacques Guilleron 2014-05-15 12:06:14 UTC
Hi Meredith,

Such a file is opened in a few seconds. 
Writer Guide, the LO doc for Writer, 439 pages, 120927 words, is opened in 8 s.
This will take a few more time for a docx, but less than 1 mn.
In my opinion, there's still a problem.
If you can open your file with LO, save a copy with odt extension.
I can close this report, but don't hesitate to reopen if you don't achieve to open it.

Have a nice day,

Jacques