Bug 87023 - Dota 2 crashed and hang on ATi Mobility Radeon HD 5650 (Acer 4745G)
Summary: Dota 2 crashed and hang on ATi Mobility Radeon HD 5650 (Acer 4745G)
Status: RESOLVED INVALID
Alias: None
Product: Mesa
Classification: Unclassified
Component: Drivers/Gallium/r600 (show other bugs)
Version: git
Hardware: x86-64 (AMD64) Linux (All)
: highest critical
Assignee: Default DRI bug account
QA Contact:
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-12-05 07:17 UTC by Romy
Modified: 2015-02-04 02:42 UTC (History)
0 users

See Also:
i915 platform:
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Attachments
this my recently xorg log (48.32 KB, text/x-log)
2014-12-05 07:28 UTC, Romy
Details
this dmesg output (59.92 KB, text/plain)
2014-12-05 07:28 UTC, Romy
Details
this is my bootchart (433.82 KB, image/png)
2014-12-05 07:41 UTC, Romy
Details
my temperature monitor while playing dota2 (309.81 KB, image/jpeg)
2014-12-05 08:23 UTC, Romy
Details
crashed with more convincing data (295.93 KB, image/jpeg)
2014-12-05 09:28 UTC, Romy
Details

Description Romy 2014-12-05 07:17:19 UTC
This has never happened with mesa 10.1.3. But when I upgraded into latest mesa, version 10.2 until now the problem not resolved. I think before it caused by overheating, but it’s not true cause I have using conservative option and the gpu and cpu has around 70 celcius degree, it become hang or crashed everytime I playing dota 2. Other games are not affected even the temperature is high (I’m playing Team Fortress 2, The Witcher 2, Euro Truck Simulator).
I have more information, since mesa 10.x.x., my laptop take 30 seconds to start up, before it (mesa 9.x.x) only take 11 seconds (I’m using SSD).
Comment 1 Alex Deucher 2014-12-05 07:20:30 UTC
Can you bisect mesa?  If changing mesa caused it and other apps are not affected, I doubt it's temperature related.  Please also attach your xorg log and dmesg output.
Comment 2 Romy 2014-12-05 07:28:00 UTC
Created attachment 110477 [details]
this my recently xorg log
Comment 3 Romy 2014-12-05 07:28:46 UTC
Created attachment 110478 [details]
this dmesg output
Comment 4 Romy 2014-12-05 07:30:18 UTC
should I attach my bootchart?
Comment 5 Romy 2014-12-05 07:41:30 UTC
Created attachment 110479 [details]
this is my bootchart
Comment 6 Romy 2014-12-05 08:23:52 UTC
Created attachment 110484 [details]
my temperature monitor while playing dota2
Comment 7 Romy 2014-12-05 08:28:46 UTC
Hi Alex, thanks in advance, i often heard about you at phoronix :D . Feel free to me if you need another attachment or question, I will monitoring this bug, hope you can solve it.
Comment 8 Romy 2014-12-05 09:28:56 UTC
Created attachment 110486 [details]
crashed with more convincing data

Hi Alex, this is more convincing data about crashing was not overheating's fault.
Comment 9 Alex Deucher 2014-12-05 15:11:10 UTC
Can chance you could bisect mesa to indenfy what commit broke things for you?  It seems like a software regression to me.
Comment 10 Romy 2014-12-05 18:40:22 UTC
What do you mean bisect mesa? Did you mean I must installing mesa 10.1.3 and send you xorg log and dmesg output?
Comment 11 Alex Deucher 2014-12-05 18:48:19 UTC
(In reply to Romy from comment #10)
> What do you mean bisect mesa? Did you mean I must installing mesa 10.1.3 and
> send you xorg log and dmesg output?

bisecting is a git feature you can use to identify what commit causes a regression.  You just checkout the mesa git tree and mark what commits were working and not-working and it will walk you hrough the rest to identify the culprit.  Google for git bisect howto.
Comment 12 Romy 2014-12-05 19:30:58 UTC
Seems to be a bit complicated, but I'll try it.
Comment 13 Romy 2014-12-29 21:18:56 UTC
Clarify: I decided to reinstall Ubuntu 14.04 and using default mesa driver (10.1.3), when playing dota2 it gives result seldom crashing but random. I think it specific bug with dota2 (dont know on the game side or driver side), I remember when using Ubuntu 12.04 and catalyst, it got crashed too, but when update of dota2 someday, it gives no crash at all, it took for months. An update available again, updating, and crash again.
Comment 14 Romy 2015-02-03 15:31:55 UTC
After I'm playing around with installing various distros until Windows, not only Dota2 are crashed, but another games too, but not whole games. It's not overheat issues, nor drivers nor OS, but I have adressed it that the memory (RAM) causing this problem. I have 2 x 4GB 1600 Sodimm RAM, so that I'm disasembling one of them, leaving 1 x 4GB 1600 Sodimm. That configuration doesn't making my pc crash anymore so far. I mark this bug as RESOLVED.


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