Bug 88224 - No internet connection with Huawei E3272 4G modem
Summary: No internet connection with Huawei E3272 4G modem
Status: RESOLVED MOVED
Alias: None
Product: ModemManager
Classification: Unclassified
Component: plugins (show other bugs)
Version: 1.4
Hardware: Other Linux (All)
: medium normal
Assignee: ModemManager bug user
QA Contact:
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Depends on:
Blocks:
 
Reported: 2015-01-09 08:15 UTC by marius
Modified: 2018-06-10 09:03 UTC (History)
0 users

See Also:
i915 platform:
i915 features:


Attachments

Description marius 2015-01-09 08:15:21 UTC
See downstream bug report and attached MM log files at https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1404068

reproduced up to ModemManager 1.4.
Comment 1 marius 2015-01-09 08:16:09 UTC
From the logs, it seems like there is some issue detecting/configuring the network interface of the modem.
Comment 2 Lars Melin 2015-01-16 05:23:02 UTC
(In reply to marius from comment #1)
> From the logs, it seems like there is some issue detecting/configuring the
> network interface of the modem.

There is no network interface in the lsusb listing provided by the reporter, there are 3 serial interfaces:

if#0 utps_modem
if#1 utps_pcui
if#2 utps_diag

A 12d1:1506 without any kind of net interface is unusual for a Huawei LTE device and also remarkable since idProduct in the lsusb listing describes the device as a "Modem/Networkcard". 
The 3rd digit in 4 digit Huawei product numbers denotes the speed where 7 indicates CAT4.
There is no way Huawei would produce a LTE CAT4 device with only ppp modem dialup so I'd say that this dongle has been tampered with, the net interface has been disabled via AT SETPORT cmds.
Comment 3 Aleksander Morgado 2015-01-26 17:58:51 UTC
Marius, could you ask the original reporter about the concerns Lars had?
Comment 4 Aleksander Morgado 2015-01-26 18:00:10 UTC
Also, may be not modeswitched properly? See:
http://askubuntu.com/questions/525965/huawei-e3272-ubuntu
Comment 5 marius 2015-01-26 18:18:21 UTC
Already did: https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1404068/comments/13

Also usb_modeswitch problem was ruled out. See downstream comments.
Comment 6 GitLab Migration User 2018-06-10 09:03:16 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/mobile-broadband/ModemManager/issues/35.


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