Bug 88699 - Application error when closing LibreOffice
Summary: Application error when closing LibreOffice
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Libreoffice (show other bugs)
Version: 4.2.8.2 release
Hardware: x86 (IA32) Windows (All)
: high major
Assignee: Not Assigned
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Reported: 2015-01-22 10:04 UTC by Juha Meriluoto
Modified: 2015-01-23 11:32 UTC (History)
1 user (show)

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Description Juha Meriluoto 2015-01-22 10:04:31 UTC
Closing LibreOffice after opening any document causes the following error popup:

DDE Server Window: soffice.bin - Application Error
The instruction at "ox7c910a19" referenced memory an "0xffffffff". The memory could not be "read".

Similar error was also present in the previous stable version.
Comment 1 Beluga 2015-01-22 12:20:41 UTC
I've never encountered this on Windows.

Juha: can you please test with 4.3.5 or 4.4 rc2?

If the problem continues, you can try this:
https://wiki.documentfoundation.org/User_Profile#Resolving_corruption_in_the_user_profile

And finally this to provide more information:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

NEEDINFO, while we wait for your comments.
Comment 2 Juha Meriluoto 2015-01-23 09:41:05 UTC
This was a case of corrupted user profile.


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