Distribution: openSUSE 13.1, XFCE, a number of different repositories enabled that offer multimedia codecs.
Steps to reproduce (on my system, probably dependent on packages installed):
1. Attempt to open a .wmv file in Totem
2. Get "Missing codecs" popup (provided by pk-gstreamer-install, symlinked from gst-install-plugins-helper)
3. Pick "Search", wait
4. Get list of installable packages (detailed below)
5. Click "Install", wait
6. Installation aborts after dependency resolution
Reproducing from terminal: /usr/lib/gst-install-plugins-helper --transient-for=33554449 'gstreamer|1.0|totem|Windows Media Video 9 decoder|decoder-video/x-wmv, wmvversion=(int)3, format=(string)WMV3' 'gstreamer|1.0|totem|Windows Media Audio 8 decoder|decoder-audio/x-wma, wmaversion=(int)2, bitrate=(int)128016'
Error in dialog: "Failed to install software; A package could not be found that allows the action to complete. More information is available in the detailed report."
Error in terminal: ** Message: PackageKit: Did not install codec: GDBus.Error:org.freedesktop.PackageKit.Modify.depResolutionFailed: cannot install both gstreamer-plugins-bad-1.4.5-80.32.x86_64 and gstreamer-plugins-bad-1.4.5-83.30.x86_64
List of installable codecs:
1. gstreamer-plugins-bad-1.4.5-83.30 (64-bit)
2. gstreamer-plugins-libav-1.4.5-1.2 (64-bit)
3. gstreamer-plugins-bad-1.4.5-80.32 (64-bit)
4. gstreamer-plugins-libav-1.4.5-1.2 (64-bit)
There's an obvious conflict between number 1 and number 3. I suspect this is caused by attempting to find WMV and WMA codecs separately.
I have no idea where this tool gets its data, but surely it should understand that installing two different versions of the same package (possibly from different vendors) isn't going to work, and that it needs to find a package that can satisfy both?
I have rated this 'major' as it is making it impossible for me to open WMV files. I have attempted manually installing what seemed like the right packages, to no avail - and I evidently can't rely on pk-gstreamer-install to resolve the situation for me.
We moved the upstream bugtracker to GitHub a long time ago. If this issue still affects you please re-create the issue here: https://github.com/hughsie/PackageKit/issues
Sorry for the impersonal message, and fingers crossed your issue no longer happens. Thanks.