I run Ubuntu 15.10 64bit and I am experiencing a complete system freeze with Linux kernels 4.2 and 4.4. Now I am running the 4.1.12 kernel and there are no more freezes. The whole bug-reporting thing started here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723 and the conclusion was made it is a kernel-specific problem and I think perhaps Intel Bay Treil Graphics. I filed a previous bug-report here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1511019 I was forwarded here after filing a bug on https://bugzilla.kernel.org/show_bug.cgi?id=108721
I experience the same bug on an Acer Aspire ES1-311 also intel graphics chip. I also started the original bug report in the Ubuntu bugtracker.
I can confirm this bug on a gigabyte brix GB-BXBT 1900 with a Celeron J1900 @ 1.99GHz × 4 and Bay Trail/Atom Z36xxx/Z37xxx Series Graphics & Display. The freeze has occurred (randomly) when the machine is idle, streaming video (youtube) or while using applications.
Should have added to Comment 2 - running Ubuntu 15.10 with kernel 4.2.0.19.21.
This applies to me as well. Total system freezes without any noticeable errors in any log files I could find. Hardware is an Acer ES1-711 laptop. After rolling back to 4.1.12 kernel everything works perfect again.
Got 2 new freezes on 4.1.12 kernel in 2 days.
i am affected by this bug with kernel versions 4.3 i am running gentoo linux, but have another partition with linux mint rebecca. linux mint rebecca runs stable with a 4.0.4 kernel, but freezes on 4.3 kernels. for gentoo i have tried: 3.14.48 freeze 4.3.0-rc7 freeze 4.3.0-rc6 freeze 4.1.12 stable for several weeks now i have treid many more kernel from the 4.x series, but have no track of the versions anymore. here goes my system info: # lspci -v 00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e) Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register Flags: bus master, fast devsel, latency 0 Kernel driver in use: iosf_mbi_pci 00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e) (prog-if 00 [VGA controller]) Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Graphics & Display Flags: bus master, fast devsel, latency 0, IRQ 90 Memory at 90000000 (32-bit, non-prefetchable) [size=4M] Memory at 80000000 (32-bit, prefetchable) [size=256M] I/O ports at 3050 [size=8] Expansion ROM at <unassigned> [disabled] Capabilities: [d0] Power Management version 2 Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [b0] Vendor Specific Information: Len=07 <?> Kernel driver in use: i915 Kernel modules: i915 00:13.0 SATA controller: Intel Corporation Device 0f23 (rev 0e) (prog-if 01 [AHCI 1.0]) Subsystem: Acer Incorporated [ALI] Device 0939 Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 87 I/O ports at 3048 [size=8] I/O ports at 305c [size=4] I/O ports at 3040 [size=8] I/O ports at 3058 [size=4] I/O ports at 3020 [size=32] Memory at 9091e000 (32-bit, non-prefetchable) [size=2K] Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [70] Power Management version 3 Capabilities: [a8] SATA HBA v1.0 Kernel driver in use: ahci 00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB xHCI (rev 0e) (prog-if 30 [XHCI]) Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series USB xHCI Flags: bus master, medium devsel, latency 0, IRQ 88 Memory at 90900000 (64-bit, non-prefetchable) [size=64K] Capabilities: [70] Power Management version 2 Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+ Kernel driver in use: xhci_hcd Kernel modules: xhci_pci 00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e) Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine Flags: bus master, fast devsel, latency 0, IRQ 255 Memory at 90800000 (32-bit, non-prefetchable) [size=1M] Memory at 90700000 (32-bit, non-prefetchable) [size=1M] Capabilities: [80] Power Management version 3 Capabilities: [a0] MSI: Enable- Count=1/1 Maskable- 64bit- 00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e) Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller Flags: bus master, fast devsel, latency 0, IRQ 91 Memory at 90910000 (64-bit, non-prefetchable) [size=16K] Capabilities: [50] Power Management version 2 Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+ Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation Device 0f48 (rev 0e) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 16 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 00004000-00004fff Capabilities: [40] Express Root Port (Slot+), MSI 00 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 0939 Capabilities: [a0] Power Management version 3 Kernel driver in use: pcieport 00:1c.2 PCI bridge: Intel Corporation Device 0f4c (rev 0e) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 18 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0 I/O behind bridge: 00002000-00002fff Memory behind bridge: 90600000-906fffff Capabilities: [40] Express Root Port (Slot+), MSI 00 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 0939 Capabilities: [a0] Power Management version 3 Kernel driver in use: pcieport 00:1c.3 PCI bridge: Intel Corporation Device 0f4e (rev 0e) (prog-if 00 [Normal decode]) Flags: bus master, fast devsel, latency 0, IRQ 19 Bus: primary=00, secondary=03, subordinate=03, sec-latency=0 I/O behind bridge: 00001000-00001fff Memory behind bridge: 90500000-905fffff Prefetchable memory behind bridge: 0000000090400000-00000000904fffff Capabilities: [40] Express Root Port (Slot+), MSI 00 Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit- Capabilities: [90] Subsystem: Acer Incorporated [ALI] Device 0939 Capabilities: [a0] Power Management version 3 Kernel driver in use: pcieport 00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e) Subsystem: Acer Incorporated [ALI] Atom Processor Z36xxx/Z37xxx Series Power Control Unit Flags: bus master, medium devsel, latency 0 Capabilities: [e0] Vendor Specific Information: Len=0c <?> 00:1f.3 SMBus: Intel Corporation Device 0f12 (rev 0e) Subsystem: Acer Incorporated [ALI] Device 0939 Flags: medium devsel, IRQ 255 Memory at 90918000 (32-bit, non-prefetchable) [size=32] I/O ports at 3000 [size=32] Capabilities: [50] Power Management version 3 02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8723BE PCIe Wireless Network Adapter Subsystem: Acer Incorporated [ALI] RTL8723BE PCIe Wireless Network Adapter Flags: bus master, fast devsel, latency 0, IRQ 18 I/O ports at 2000 [size=256] Memory at 90600000 (64-bit, non-prefetchable) [size=16K] Capabilities: [40] Power Management version 3 Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+ Capabilities: [70] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Capabilities: [140] Device Serial Number 00-23-b7-fe-ff-4c-e0-00 Capabilities: [150] Latency Tolerance Reporting Capabilities: [158] L1 PM Substates Kernel driver in use: rtl8723be Kernel modules: rtl8723be 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c) Subsystem: Acer Incorporated [ALI] RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller Flags: bus master, fast devsel, latency 0, IRQ 89 I/O ports at 1000 [size=256] Memory at 90500000 (64-bit, non-prefetchable) [size=4K] Memory at 90400000 (64-bit, prefetchable) [size=16K] Capabilities: [40] Power Management version 3 Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [70] Express Endpoint, MSI 01 Capabilities: [b0] MSI-X: Enable- Count=4 Masked- Capabilities: [d0] Vital Product Data Capabilities: [100] Advanced Error Reporting Capabilities: [140] Virtual Channel Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00 Capabilities: [170] Latency Tolerance Reporting Kernel driver in use: r8169 Kernel modules: r8169
Further to comments 2 and 3, the most frequent trigger for the freeze is mouse movements.
I experience the same bug on an Acer Aspire ES1-311 on Ubuntu 15.10. As discussed in the Ubuntu Forum [1] only downgrading to Kernel Linux compe 4.1.12-040112-generic #201510262131 SMP Tue Oct 27 01:33:09 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux fixed the Problem. My Bios is the latest Version 1.11 from 2015/07/03 [1]https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1511019 Please advice how this can be fixed in an current future Kernel.
DES I got 3 more freezes so far, so I tried appending "intel_idle.max_cstate=1" to the GRUB cmdline as mentioned here: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723/comments/42 So far it works. You could try that too.
Thank you for letting me know. I added "intel_idle.max_cstate=1". I hope it works. (In reply to Christian Wansart from comment #9) > DES I got 3 more freezes so far, so I tried appending > "intel_idle.max_cstate=1" to the GRUB cmdline as mentioned here: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509723/comments/42 > > So far it works. You could try that too.
I added "intel_idle.max_cstate=1" to the cmdline in hrub running kernel 4.4.0-rc6 and got a system freeze after 3 days. Very stable under 4.1.12 for months without any parameters.
Could be a dupe of bug 88012, which is moved to https://bugzilla.kernel.org/show_bug.cgi?id=109051
Thanks everyone - save me my sanity - max_cstate=1 solved it. Lets hope the kernel fix comes around soon.
*** This bug has been marked as a duplicate of bug 88012 ***
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