Bug 93485 - Intermittent display hang, often followed by reboot
Summary: Intermittent display hang, often followed by reboot
Status: CLOSED FIXED
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-12-23 13:17 UTC by andrew cooke
Modified: 2017-04-11 12:37 UTC (History)
2 users (show)

See Also:
i915 platform: SNB
i915 features: GPU hang


Attachments
system log, from previous boot to boot after crash (444.47 KB, text/plain)
2015-12-23 13:17 UTC, andrew cooke
no flags Details
xrandr --verbose output (3.33 KB, text/plain)
2015-12-23 13:17 UTC, andrew cooke
no flags Details

Description andrew cooke 2015-12-23 13:17:12 UTC
Created attachment 120665 [details]
system log, from previous boot to boot after crash

You can see the path to this point, plus possible additional info at https://bugzilla.opensuse.org/show_bug.cgi?id=958794

I have an ASUS 1015E-DS02 laptop running OpenSuse 42.1 (leap), and it has started rebooting regularly (often while unattended).  Usually the logs are empty.  Currently I am running the OpenSuse "vanilla" kernel.

Today I was using the computer when it crashed.  The the screen locked.  kde then restarted.  Then things became completely unresponsive.  I am attaching the logs with a full stack dump (or whatever it is).

The text in the logs asks for /sys/class/drm/card0/error, however, that contains only "no error state collected" (i think this is because the machine had to be rebooted?)

If I follow the instructions at https://01.org/linuxgraphics/documentation/how-report-bugs and boot with drm.debug=0xe will that give additional information, or is what I am attaching sufficient?  (The instructions assume you know what a dmesg is).
Comment 1 andrew cooke 2015-12-23 13:17:44 UTC
Created attachment 120666 [details]
xrandr --verbose output
Comment 2 andrew cooke 2015-12-23 13:18:36 UTC
andrew@netbook:~> uname -a
Linux netbook.europa2189 4.1.13-5-vanilla #1 SMP Thu Nov 26 16:35:17 UTC 2015 (49475c3) x86_64 x86_64 x86_64 GNU/Linux
andrew@netbook:~> uname -m
x86_64
andrew@netbook:~> uname -r
4.1.13-5-vanilla
Comment 3 yann 2017-03-17 15:17:43 UTC
(In reply to andrew cooke from comment #2)
> andrew@netbook:~> uname -a
> Linux netbook.europa2189 4.1.13-5-vanilla #1 SMP Thu Nov 26 16:35:17 UTC
> 2015 (49475c3) x86_64 x86_64 x86_64 GNU/Linux
> andrew@netbook:~> uname -m
> x86_64
> andrew@netbook:~> uname -r
> 4.1.13-5-vanilla

We seem to have neglected the bug a bit, apologies.

andrew cooke, since There were improvements pushed in kernelthat will benefit to your system, so please re-test with latest kernel and mark as REOPENED if you can reproduce (and attach fresh kernel log) and RESOLVED/* if you cannot reproduce.
Comment 4 yann 2017-04-11 12:37:49 UTC
(In reply to yann from comment #3)
> (In reply to andrew cooke from comment #2)
> > andrew@netbook:~> uname -a
> > Linux netbook.europa2189 4.1.13-5-vanilla #1 SMP Thu Nov 26 16:35:17 UTC
> > 2015 (49475c3) x86_64 x86_64 x86_64 GNU/Linux
> > andrew@netbook:~> uname -m
> > x86_64
> > andrew@netbook:~> uname -r
> > 4.1.13-5-vanilla
> 
> We seem to have neglected the bug a bit, apologies.
> 
> andrew cooke, since There were improvements pushed in kernelthat will
> benefit to your system, so please re-test with latest kernel and mark as
> REOPENED if you can reproduce (and attach fresh kernel log) and RESOLVED/*
> if you cannot reproduce.

Timeout - assuming resolved+fixed.

If problem still persist with the latest kernels (preferable drm-tip from git://anongit.freedesktop.org/git/drm-tip), reopen this bug with latest logs as attachments.


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