Bug 93742 - Black screen when visiting some sites with Chrome
Summary: Black screen when visiting some sites with Chrome
Status: CLOSED FIXED
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: XOrg git
Hardware: x86 (IA32) Linux (All)
: medium normal
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-01-17 03:06 UTC by Tom
Modified: 2017-07-24 22:43 UTC (History)
2 users (show)

See Also:
i915 platform:
i915 features:


Attachments
Dump information for event (858.55 KB, text/plain)
2016-01-17 03:06 UTC, Tom
no flags Details
The PDF of Chrome://GPU output (149.32 KB, text/plain)
2016-01-17 03:10 UTC, Tom
no flags Details
Complete DMESGQ from Black Screen (94.39 KB, text/plain)
2016-01-17 03:30 UTC, Tom
no flags Details
dmesg with drm.debug=0x06 (172.41 KB, text/plain)
2016-01-17 04:01 UTC, Tom
no flags Details

Description Tom 2016-01-17 03:06:39 UTC
Created attachment 121078 [details]
Dump information for event

Computer is a Levovo Thinkpad R61i with onboard intel graphic chip.

Attached is the dump with much of the information requested. I can repeat this at will with Chrome. In fact the 'please read these instructions before opening new bugs' link will cause the black screen.

lspci | grep -i vga

00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)

uname -r

3.13.0-37-generic
Comment 1 Tom 2016-01-17 03:10:29 UTC
Created attachment 121079 [details]
The PDF of Chrome://GPU output
Comment 2 Tom 2016-01-17 03:30:24 UTC
Created attachment 121080 [details]
Complete DMESGQ from Black Screen

Additional information when crash occurs
Comment 3 Tom 2016-01-17 04:01:14 UTC
Created attachment 121083 [details]
dmesg with drm.debug=0x06
Comment 4 Chris Wilson 2016-01-17 09:18:13 UTC
The GPU hung should be fixed in more recent version of mesa (10.5 or later iirc). The GPU reset error should be fixed in more recent versions of the kernel (3.19 or later iirc).
Comment 5 Tom 2016-01-17 16:48:38 UTC
(In reply to Chris Wilson from comment #4)
> The GPU hung should be fixed in more recent version of mesa (10.5 or later
> iirc). The GPU reset error should be fixed in more recent versions of the
> kernel (3.19 or later iirc).

Thanks for the feedback. I've updated to MINT 17.3 with kernel 3.19.32.

It still doesn't work but the behaviour is different. It now flashes black screen and goes back to showing the desktop. It does this a few times but the web site will not 'appear'.

BTW the website in question that always breaks this is:

https://01.org/linuxgraphics/documentation/how-report-bugs

I'll open another bug report with the logs for this behaviour. The web site shows correctly with mozilla firefox but chrome is having issues.


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