Bug 97814 - Random GPU hangs occurs on Broadwell-U device
Summary: Random GPU hangs occurs on Broadwell-U device
Status: CLOSED FIXED
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: DRI git
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Intel GFX Bugs mailing list
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-15 08:10 UTC by Cheng Cao
Modified: 2017-03-29 11:09 UTC (History)
2 users (show)

See Also:
i915 platform: BDW
i915 features: GEM/Other


Attachments
DRM Error (281.36 KB, text/x-log)
2016-09-15 08:10 UTC, Cheng Cao
no flags Details
Dmesg (76.30 KB, text/plain)
2016-09-15 08:11 UTC, Cheng Cao
no flags Details
The patch I used to fix this bug (5.90 KB, patch)
2016-09-15 08:20 UTC, Cheng Cao
no flags Details | Splinter Review
attachment-25656-0.html (2.34 KB, text/html)
2017-03-29 10:55 UTC, Cheng Cao
no flags Details

Description Cheng Cao 2016-09-15 08:10:31 UTC
Created attachment 126536 [details]
DRM Error

DRM Error

I have a Broadwell-U device, XPS-13-9343 which has a i7-5500U with Intel HD Graphics 5500 (a Gen8 Graphics). It occurs random gpu hang since kernel 4.x. These bugs are not likely to reproduceble, some times it got a gpu reset and in other case the device just get frozen.

I attached a DRM ERROR and a Dmesg when a gpu hang happened and it recoverd after chip reset.
Comment 1 Cheng Cao 2016-09-15 08:11:43 UTC
Created attachment 126537 [details]
Dmesg

The full dmesg when that bug happened
Comment 2 Cheng Cao 2016-09-15 08:12:58 UTC
My device:

XPS-13 9343, BIOS rev A07
with UHD+ panel and touch screen
Ram: 8G DDR3-1333
Cpu: Intel i7-5500U (Broadwell-U)
Gpu: Intel HD Graphics 5500 (GT2, Gen8)

Archlinux also has a talk mentioned this bug on this device:
https://wiki.archlinux.org/index.php/Talk:Dell_XPS_13_(2015)#The_render_ring_hang_report
Comment 3 Cheng Cao 2016-09-15 08:20:21 UTC
Created attachment 126538 [details] [review]
The patch I used to fix this bug
Comment 4 Cheng Cao 2016-09-15 08:21:38 UTC
Comment on attachment 126538 [details] [review]
The patch I used to fix this bug

Review of attachment 126538 [details] [review]:
-----------------------------------------------------------------

Bug 156851 is in the Kernel Bugzilla.
Comment 5 Jari Tahvanainen 2017-03-28 08:18:55 UTC
bobcaocheng@163.com - I'm really sorry about this delay until getting back to you. Is this problem still valid with the newest kernel (preferable from drm-tip) ?
Comment 6 Cheng Cao 2017-03-29 10:55:27 UTC
Created attachment 130530 [details]
attachment-25656-0.html

Thank you for getting  back. This bug has been solved around 4.9.11.



At 2017-03-28 16:18:55, bugzilla-daemon@freedesktop.org wrote:
Jari Tahvanainen changed bug 97814

| What | Removed | Added |
| Status | NEW | NEEDINFO |

Comment # 5 on bug 97814 from Jari Tahvanainen
bobcaocheng@163.com - I'm really sorry about this delay until getting back to
you. Is this problem still valid with the newest kernel (preferable from
drm-tip) ?
You are receiving this mail because:
You are on the CC list for the bug.
You reported the bug.
Comment 7 yann 2017-03-29 11:09:51 UTC
(In reply to Cheng Cao from comment #6)
> Created attachment 130530 [details]
> attachment-25656-0.html
> 
> Thank you for getting  back. This bug has been solved around 4.9.11.
> 
> 
> 
> At 2017-03-28 16:18:55, bugzilla-daemon@freedesktop.org wrote:
> Jari Tahvanainen changed bug 97814
> 
> | What | Removed | Added |
> | Status | NEW | NEEDINFO |
> 
> Comment # 5 on bug 97814 from Jari Tahvanainen
> bobcaocheng@163.com - I'm really sorry about this delay until getting back to
> you. Is this problem still valid with the newest kernel (preferable from
> drm-tip) ?
> You are receiving this mail because:
> You are on the CC list for the bug.
> You reported the bug.

Thanks Cheng Cao for your feedback


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