Bug 99370 - INTEL_GUC_SEND: Action 0x502 failed; ret=-110 status=0x00000502
Summary: INTEL_GUC_SEND: Action 0x502 failed; ret=-110 status=0x00000502
Status: CLOSED FIXED
Alias: None
Product: DRI
Classification: Unclassified
Component: DRM/Intel (show other bugs)
Version: unspecified
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Elio
QA Contact: Intel GFX Bugs mailing list
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-01-11 22:45 UTC by Elio
Modified: 2017-04-06 21:37 UTC (History)
4 users (show)

See Also:
i915 platform: BXT
i915 features: firmware/guc


Attachments
dmesg (155.25 KB, text/plain)
2017-01-11 22:45 UTC, Elio
no flags Details

Description Elio 2017-01-11 22:45:55 UTC
Created attachment 128902 [details]
dmesg

Installing GUC 1.7 + shared patches for kernel, the system after getting back from a S4 state is sending the following message.

[91291.107493] [drm:guc_ucode_xfer_dma [i915]] returning 0
[91291.107539] [drm:intel_guc_setup [i915]] GuC fw status: fetch SUCCESS, load SUCCESS
[91291.127091] [drm] INTEL_GUC_SEND: Action 0x502 failed; ret=-110 status=0x00000502 response=0x40000000.

The first time that i found this message was with the following configuration, but i just tried to reproduce it without gfx components, just the default configuration.

===========================================
 Software information
============================================
Kernel version                  : 4.9.0-rc8latestfirmware+
Linux distribution              : Ubuntu 16.04.1 LTS
Architecture                    : 64-bit
Gfx stack code                  : 1771486656
Mesa version                    : Not found << Please see the message at the bottom >>
xf86-video-intel version        :
Xorg-Xserver version            : 1.18.3
DRM version                     : 2.4.67
VAAPI version                   : Not found
Cairo version                   : 1.14.6
Intel GPU Tools version         : Tag [intel-gpu-tools-1.17-41-ga56a1f6] / Commit [a56a1f6]
Kernel driver in use            : i915
Hardware acceleration           :
Bios revision                   : 144.10
Bios release date               : 06/27/2016
KSC revision                    : 1.15

============================================
 Firmwares information
============================================
DMC fw loaded                   : yes
DMC version                     : 1.7
GUC fw loaded                   : SUCCESS
GUC version wanted              : 8.7
GUC version found               : 8.7

 Kernel parameters
============================================
 quiet drm.debug=0xe i915.enable_guc_loading=2 i915.enable_guc_submission=2 resume=/dev/sda3 fastboot
Comment 1 anusha 2017-03-17 16:18:40 UTC
@Elio

Do we still see this?
Comment 2 dog 2017-04-05 20:56:07 UTC
Elio will retest with latest validated GuC FW.
Comment 3 Elio 2017-04-06 14:45:11 UTC
Testing with the following configuration:

The failed action is not present anymore.



Firmware from 
https://01.org/linuxgraphics/downloads/firmware
https://01.org/sites/default/files/downloads/intelr-graphics-linux/bxtgucver87.tar.bz2
https://01.org/sites/default/files/downloads/intelr-graphics-linux/bxtdmcver107.tar.bz2
https://01.org/sites/default/files/downloads/intelr-graphics-linux/bxthucver01071398.tar.bz2

Configuration:

Kernel version:
4.11.0-rc5   commit-5bc82ec

Component         : drm
	url       : http://cgit.freedesktop.org/mesa/drm
	tag       : libdrm-2.4.76-16-g6312017
	commit    : 6312017
	author    : Emil Velikov <emil.l.velikov@gmail.com>
	age       : Mon Apr 3 18:01:49 2017 +0100 7 hours ago
	comment   : configure.ac: bring back pthread-stubs check


Component         : mesa
	url       : http://cgit.freedesktop.org/mesa/mesa
	tag       : 17.0-branchpoint-2397-g405ef7b
	commit    : 405ef7b
	author    : Jason Ekstrand <jason@jlekstrand.net>
	age       : Mon Apr 3 16:58:35 2017 -0700 30 minutes ago
	comment   : intel/vec4: Add some fall through comments



Component         : xf86-video-intel
	url       : http://cgit.freedesktop.org/xorg/driver/xf86-video-intel
	tag       : 2.99.917-770-gcb6ba2d
	commit    : cb6ba2d
	author    : Chris Wilson <chris@chris-wilson.co.uk>
	age       : Sat Mar 25 01:21:46 2017 +0000 10 days ago

Component         : libva
	url       : http://cgit.freedesktop.org/libva
	tag       : libva-1.7.3.pre1-85-gefc164d
	commit    : efc164d
	author    : Xiang Haihao <haihao.xiang@intel.com>
	age       : Tue Mar 7 23:42:43 2017 +0800 4 weeks ago
	comment   : Bump libva to 1.8.1.pre1 for development


Component         : intel-driver
	url       : http://cgit.freedesktop.org/vaapi/intel-driver
	tag       : 1.7.3-359-g437cbe0
	commit    : 437cbe0
	author    : Víctor Manuel Jáquez Leal <vjaquez@igalia.com>
	age       : Wed Mar 29 08:29:46 2017 +0800 6 days ago
	comment   : gen8: accept P010 as valid format



Component         : cairo
	url       : http://cgit.freedesktop.org/cairo
	tag       : 1.15.4-11-gcffa452
	commit    : cffa452
	author    : Debarshi Ray <debarshir@freedesktop.org>
	age       : Wed Mar 15 20:26:22 2017 -0700 3 weeks ago
	comment   : doc: Clarify when the device scale is inherited and when 
Component         : xserver
	url       : http://cgit.freedesktop.org/xorg/xserver
	tag       : xorg-server-1.19.0-184-ge4d0757
	commit    : e4d0757
	author    : Adam Jackson <ajax@redhat.com>
	age       : Thu Mar 30 11:32:02 2017 -0400 4 days ago
	comment   : xfree86: Remove driver entity hooks and private



Component         : macros
	url       : https://cgit.freedesktop.org/xorg/util/macros
	tag       : util-macros-1.19.1-2-g39f07f7
	commit    : 39f07f7
	author    : Emil Velikov <emil.veliko@collabora.com>
	age       : Mon Feb 20 10:16:40 2017 +1000 6 weeks ago
	comment   : Rework INSTALL_CMD to touch/echo >&2 only as needed



Component         : intel-gpu-tools
	url       : https://cgit.freedesktop.org/xorg/app/intel-gpu-tools
	tag       : intel-gpu-tools-1.18-56-g56741ce
	commit    : 56741ce
	author    : Chris Wilson <chris@chris-wilson.co.uk>
	age       : Mon Apr 3 19:19:42 2017 +0100 6 hours ago
	comment   : tests/gem_media_fill: Fixup typo



Component         : piglit
	url       : https://cgit.freedesktop.org/piglit
	tag       : piglit-v1
	commit    : 3d1cbd9
	author    : Vinson Lee <vlee@freedesktop.org>
	age       : Mon Apr 3 15:46:33 2017 -0700 2 hours ago
	comment   : glslparsertest: Add test case for FDO bug #100438.


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