Bug 99417 - x crash, dell xps 13
Summary: x crash, dell xps 13
Status: RESOLVED FIXED
Alias: None
Product: Mesa
Classification: Unclassified
Component: Drivers/DRI/i965 (show other bugs)
Version: unspecified
Hardware: Other Linux (All)
: medium critical
Assignee: flobee
QA Contact: Intel 3D Bugs Mailing List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-01-15 09:50 UTC by flobee
Modified: 2017-03-09 18:17 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
cpu detail and error dump (41.25 KB, application/x-zip)
2017-01-15 09:50 UTC, flobee
Details
requested xorg log (9.84 KB, application/x-compressed-tar)
2017-01-17 20:21 UTC, flobee
Details

Description flobee 2017-01-15 09:50:46 UTC
Created attachment 128965 [details]
cpu detail and error dump

Hi

As good as i can collect the need for this bug report...

Summary: I can not reproduce but error happens nearly every 2h (also when writing this report and drops all input :-(
This problem began since the updates from the last week i think

dmesg error:
[26812.951900] [drm] GPU HANG: ecode 9:0:0x85dffffb, in Xorg [23908], reason: Hang on render ring, action: reset
[26812.951902] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[26812.951903] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[26812.951904] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[26812.951904] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.
[26812.951906] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[26812.952011] drm/i915: Resetting chip after gpu hang
[26812.952212] [drm] GuC firmware load skipped
[26814.938929] [drm] RC6 on



Collected report and details in attached file.


The following information about your system:
# -- system architecture: ("uname -m")
i686

# -- kernel version: ("uname -r"). 
4.8.0-2-686-pae

# -- Linux distribution:
debian stretch (testing)

# -- Machine or mother board model:
Laptop, Dell XPS 13 (see attached file for details (lspci info...)

# -- Display connector: (such as HDMI, DP, eDP, ...)
Laptop display set off in XFCE Setting, Monitor connected via :
Tunderbold 3 connector -> "Cabel Matters" Adapter (VGA,HDMI,RJ7,USB3) -> HDMI to a Monitor (no extra driver)
Comment 1 Chris Wilson 2017-01-15 13:14:05 UTC
Died in the pipecontrol stall after a mesa batch. May or may not be a direct result of that batch, but that is the first lead.
Comment 2 Mark Janes 2017-01-17 20:02:00 UTC
Please attach xorg log.
Comment 3 flobee 2017-01-17 20:21:39 UTC
Created attachment 129006 [details]
requested xorg log
Comment 4 flobee 2017-01-17 20:23:07 UTC
Hi thx for the view/comment.

Also some additional comments and hints:
- my cpu (dell xps 13/15) has problems with resolution when using dell adapter DA200. with my mentioned thunderbold 3 1024p resulution works.

- My last debian updates are about 6-8 week ago, now, after updates i get crashes. During xmas time haven't update anything.

- craches are not always reported in dmesg or syslog like delivered already. This i could figure out (a downgrade of atspi did not solve it):
-->--
Jan 17 21:01:12 xps13fb org.a11y.atspi.Registry[2894]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
Jan 17 21:01:12 xps13fb org.a11y.atspi.Registry[2894]:       after 1433 requests (1433 known processed) with 0 events remaining.
Jan 17 21:01:12 xps13fb org.a11y.atspi.Registry[8457]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
Jan 17 21:01:12 xps13fb org.a11y.atspi.Registry[8457]:       after 1451 requests (1451 known processed) with 0 events remaining.
--<--

- This requested xorg.log:
Please see attached tgz file
Comment 5 flobee 2017-01-19 17:06:06 UTC
Hi
Another hint: When booting with kernel 
# -- kernel version: ("uname -r"). 
4.8.0-1-686-pae

This problem seems to be gone. But not updating the kernel is not really what i need. This is too much in detail for me.

Kind regards Florian
Comment 6 flobee 2017-03-01 15:51:06 UTC
Hi does it make sence to report further informations? 


The crash happans with kernels > 4.8.0-1-686-pae

With current 4.9.0-1-686-pae i found a reproduceable behavior:

1. Starting netbeans (java source code editor), 
2. Open a huge project 
3. Switching through some tabs of opend files and then 
4. using the mouse to jump up and down in a large document (netbeas as playstation :-))
After a few second X crashes with the syslog report (see below)

Interesting: I could hear disk io when jumping up and down in netbeans (set sound off befor).


Mar  1 16:24:44 localhost org.a11y.atspi.Registry[12237]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
Mar  1 16:24:44 localhost org.a11y.atspi.Registry[12237]:       after 81 requests (81 known processed) with 0 events remaining.
Mar  1 16:24:44 localhost org.a11y.atspi.Registry[2072]: XIO:  fatal IO error 11 (Resource temporarily unavailable) on X server ":0"
Mar  1 16:24:44 localhost org.a11y.atspi.Registry[2072]:       after 79 requests (79 known processed) with 0 events remaining.
Comment 7 flobee 2017-03-09 18:17:22 UTC
No problems in debian kernel 4.9.0-2-686-pae anymore. thx. :-)


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