Bug 105257 - GPU HANG: ecode 9:0:0x86dffffd, in Xorg, reason: Hang on render ring, action: reset
Summary: GPU HANG: ecode 9:0:0x86dffffd, in Xorg, reason: Hang on render ring, action:...
Status: RESOLVED MOVED
Alias: None
Product: Mesa
Classification: Unclassified
Component: Drivers/DRI/i915 (show other bugs)
Version: unspecified
Hardware: Other All
: medium normal
Assignee: Default DRI bug account
QA Contact: Default DRI bug account
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-02-26 17:40 UTC by Ivan Levshin
Modified: 2019-09-18 19:40 UTC (History)
1 user (show)

See Also:
i915 platform:
i915 features:


Attachments
dmesg output with an error (2.22 KB, text/plain)
2018-02-26 17:40 UTC, Ivan Levshin
Details
Output of "cat /sys/class/drm/card0/error" (50.00 KB, text/plain)
2018-02-26 17:41 UTC, Ivan Levshin
Details
Output of "xrandr --verbose" (26.78 KB, text/plain)
2018-02-26 17:41 UTC, Ivan Levshin
Details
Presentation sample (7.79 MB, application/vnd.openxmlformats-officedocument.presentationml.presentation)
2018-02-26 17:59 UTC, Ivan Levshin
Details

Description Ivan Levshin 2018-02-26 17:40:35 UTC
Created attachment 137611 [details]
dmesg output with an error

I'm in trouble with LibreOffice 6.0.1 during editing presentation in Impress: everything just stops responding (whole DE, I'm using KDE Plasma) then after some time I see that whole session reset, I have to start it again.

I'm using X.org in OpenSUSE Tumbleweed on MSI GS40 6QE Phantom. I've seen this problem before (probably a yesr ago) but after some of updates it disappeared. Nor it happening again and again.

To reproduce try to edit attached presentation, I cannot say what exactly needed to be done as I had spontaneous freezes but I can say that it will happens after 5-15 minutes you're working with it.

mynote:/home/ivan # uname -a
Linux mynote.levshin.site 4.15.4-1-default #1 SMP PREEMPT Sat Feb 17 09:02:00 UTC 2018 (7169cf1) x86_64 x86_64 x86_64 GNU/Linux

Problem happening only in the time I'm editing some (not all) presentations in Impress, I haven't seen this problem with any other kind of workload. But I can say that it seems to be related with presentation with a lot of graphic objects embedded. At the same time it seems like X.org issue rather than LibreOffice issue as I see error message in dmesg output where exactly i915 mentioned and not a LO processes (like soffice).

mynote:/home/ivan # rpm -qa|grep -i mesa
Mesa-dri-nouveau-18.0.0-187.1.x86_64
Mesa-libGL-devel-18.0.0-187.1.x86_64
Mesa-libva-18.0.0-187.1.x86_64
Mesa-libEGL-devel-18.0.0-187.1.x86_64
Mesa-libGL1-18.0.0-187.1.x86_64
Mesa-gallium-18.0.0-187.1.x86_64
Mesa-dri-18.0.0-187.1.x86_64
Mesa-18.0.0-187.1.x86_64
Mesa-libEGL1-18.0.0-187.1.x86_64
Mesa-libglapi0-18.0.0-187.1.x86_64

mynote:/home/ivan # rpm -qa | grep -i xorg
xorg-x11-server-wayland-1.19.6-3.1.x86_64
xorg-x11-essentials-7.6_1-16.4.noarch
xorg-x11-libX11-ccache-7.6-20.5.noarch
xorg-x11-fonts-core-7.6-32.3.noarch
xorg-x11-fonts-7.6-32.3.noarch
xorg-x11-server-1.19.6-3.1.x86_64
xorg-x11-driver-input-7.6_1-14.3.noarch
xorg-x11-driver-video-7.6_1-17.1.x86_64

mynote:/home/ivan # rpm -qa | grep -i libreoffice
libreoffice-6.0.1.1-1.3.x86_64
libreoffice-gtk3-6.0.1.1-1.3.x86_64
libreoffice-l10n-ru-6.0.1.1-1.3.noarch
libreoffice-kde4-6.0.1.1-1.3.x86_64
libreoffice-l10n-en-6.0.1.1-1.3.noarch
libreoffice-draw-6.0.1.1-1.3.x86_64
libreoffice-writer-6.0.1.1-1.3.x86_64
libreoffice-base-drivers-mysql-6.0.1.1-1.3.x86_64
libreoffice-writer-extensions-6.0.1.1-1.3.x86_64
libreoffice-calc-6.0.1.1-1.3.x86_64
libreoffice-share-linker-1-4.3.noarch
libreoffice-branding-upstream-6.0.1.1-1.3.noarch
libreoffice-mailmerge-6.0.1.1-1.3.x86_64
libreoffice-pyuno-6.0.1.1-1.3.x86_64
libreoffice-impress-6.0.1.1-1.3.x86_64
libreoffice-filters-optional-6.0.1.1-1.3.x86_64
libreoffice-gnome-6.0.1.1-1.3.x86_64
libreoffice-base-6.0.1.1-1.3.x86_64
libreofficekit-6.0.1.1-1.3.x86_64
libreoffice-icon-themes-6.0.1.1-1.3.noarch
libreoffice-math-6.0.1.1-1.3.x86_64
libreoffice-calc-extensions-6.0.1.1-1.3.x86_64
Comment 1 Ivan Levshin 2018-02-26 17:41:20 UTC
Created attachment 137612 [details]
Output of "cat /sys/class/drm/card0/error"
Comment 2 Ivan Levshin 2018-02-26 17:41:42 UTC
Created attachment 137613 [details]
Output of "xrandr --verbose"
Comment 3 Ivan Levshin 2018-02-26 17:59:19 UTC
Created attachment 137614 [details]
Presentation sample
Comment 4 Mathias Fröhlich 2018-02-26 18:08:39 UTC
If it helps:
Same story on fedora 27 with a skylake system.
Poor mens bisect on downgradable rpms show: 
Shows up somewhere between mesa-17.3.3-1.fc27 and mesa-17.3.5-1.fc27.

best

Mathias
Comment 5 Ivan Levshin 2018-02-26 20:38:41 UTC
Hi Mathias,

Thanks for your comment. So it looks like a Mesa bug, will check if downgrade helps. Anyway I'd like to get a fix for actual Mesa version.
Comment 6 Santiago 2018-05-23 07:33:21 UTC
Same issue in a Dell XPS 13 witch tactile screen, but not while editing any presentation, I'm just browsing the web (with Chromium).

In my case, the screens freezes for a second and the mouse stops working (maybe because screen is tactile?)

After that the system recovers and works again but I need to plug and unplug the USB of the mouse to get it working again.
Comment 7 GitLab Migration User 2019-09-18 19:40:57 UTC
-- GitLab Migration Automatic Message --

This bug has been migrated to freedesktop.org's GitLab instance and has been closed from further activity.

You can subscribe and participate further through the new bug through this link to our GitLab instance: https://gitlab.freedesktop.org/mesa/mesa/issues/782.


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