Bug 25180 - Sans causes printing failure (printer spooler hangs after printing)
Summary: Sans causes printing failure (printer spooler hangs after printing)
Status: NEW
Alias: None
Product: DejaVu
Classification: Unclassified
Component: Sans (show other bugs)
Version: unspecified
Hardware: x86 (IA32) Windows (All)
: high critical
Assignee: Deja Vu bugs
QA Contact:
Depends on: 24062
  Show dependency treegraph
Reported: 2009-11-19 02:23 UTC by Oliver Baarß
Modified: 2009-11-19 02:23 UTC (History)
0 users

See Also:
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Description Oliver Baarß 2009-11-19 02:23:59 UTC
If you try to print a document (for instance in MS Word or OpenOffice) that contains the DejaVu Sans Font it fails and the printer spooler hangs. The problem seems to occur in all programs.

The problem occurs in the following case:

- The MS Security Pach KB961371 or KB961371-v2 is installed
- a network printer is used
- a concerned printer is used (many HP, Canon and Samsung printers)

The problem is also reported by many of our customers.

We also tried other versions of the DejaVU Sans Font. The problem occurs with all versions. 

The only work-around is to uninstall the Windows securty patch KB961371.

After longer research we found out that the "fontsub.dll" in the System32-Folder of Windows crashes if you try to print.

It seems to be the same problem as reported in Bug#: 24062.

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